AI Voice Reels privacy policy

AI Voice Reels Privacy Policy

The AI Voice Reels privacy policy explains how personal data is processed when you visit aivoicereels.com or use our dashboard to generate reels (e.g., captions and optional AI voice). This policy applies to users in the EU, including Austria, under the GDPR.

Quick summary: We process account data (email), technical logs for security, and billing/subscription data via Stripe. We do not store full payment card details on our servers.

1. Controller (AI Voice Reels privacy policy)

Visionbridge GmbH
Koschatstraße 71
9020 Klagenfurt am Wörthersee
Austria
Email: privacy@aivoicereels.com

2. Data we process

Account data: email address (login / access).
Subscription & billing data: plan, invoices/receipts, payment status (processed via Stripe).
Technical data: IP address, device/browser data, timestamps, and server logs (security & troubleshooting).
Usage data: pages/actions in the dashboard (to operate and improve the service).
Support data: information you send to hello@aivoicereels.com.

3. Purposes & legal bases (GDPR)

To provide the service (account access, dashboard features) – Art. 6(1)(b) GDPR.
To process subscriptions (billing status, invoices) – Art. 6(1)(b) GDPR.
To comply with legal obligations (e.g., accounting retention) – Art. 6(1)(c) GDPR.
To secure and maintain the platform (logs, abuse prevention) – Art. 6(1)(f) GDPR.
Optional communications (only where consent is required) – Art. 6(1)(a) GDPR.

4. Payments (Stripe)

Payments are processed by Stripe Payments Europe, Ltd. (Ireland). We do not store full payment card details on our servers. Stripe may process personal data as a controller or processor depending on the payment context.

5. Cookies & essential storage

We use essential cookies (or similar storage) required for login/session functionality and secure operation. Optional analytics/marketing cookies are only used if enabled and where legally required (e.g., consent banner).

6. Data retention

We keep personal data only as long as necessary for the purposes described in this AI Voice Reels privacy policy, and as required by statutory retention obligations (e.g., tax/accounting rules).

7. Your rights

Access, rectification, deletion, restriction, portability.
Objection to processing based on legitimate interests.
Withdraw consent at any time where processing is based on consent.
Right to lodge a complaint with a supervisory authority (Austria/EU).

Helpful GDPR overview (external resource): gdpr.eu

8. Contact

For privacy requests: privacy@aivoicereels.com
For support/billing: hello@aivoicereels.com

See also: Terms of Service, Imprint, and Contact.